Customer

Amazon

Amazon is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.

Value Graph

Amazon uses Google Cloud, BMC, Cadence, Workday, Intuit, Appian, Shopify. Industry: Consumer Discretionary. Drag nodes, filter types, or expand a node to follow more commonalities.

100%

All Amazon customer value stories (7)

Consumer Discretionary

United States

Google Cloud@Amazon

When backup and failover outgrew homegrown tracking, Amazon brought in Google Cloud.

Consumer Discretionary

United States

BMC@Amazon

Amazon asked for a cleaner operating picture of employee requests. BMC is what they run.

Consumer Discretionary

United States

Cadence@Amazon

Amazon runs change control on Cadence so ownership is obvious when work stalls.

Consumer Discretionary

United States

Workday@Amazon

Amazon runs pay operations on Workday so ownership is obvious when work stalls.

Consumer Discretionary

United States

Intuit@Amazon

A QuickBooks rollout at Amazon took planning and forecasting out of inboxes and into a named queue.

Consumer Discretionary

United States

Appian@Amazon

Teams at Amazon moved employee requests onto Appian after local tools started to collide.

Consumer Discretionary

United States

Shopify@Amazon

Shopify is how Amazon keeps online checkout visible to people who have to act on it.