Customer

Alibaba Group

Alibaba Group is a consumer discretionary organization based in China. Operating teams there use enterprise software to run customer, data, and internal processes.

All Alibaba Group customer value stories

Consumer Discretionary

China

Adobe@Alibaba Group

Shared Adobe Analytics workspaces help Alibaba Group keep creative operations honest across teams.

Consumer Discretionary

China

Genesys@Alibaba Group

Predictive Engagement became the place Alibaba Group uses to send transactional messages from the same stack the product already uses.

Consumer Discretionary

China

Google Cloud@Alibaba Group

Looker became the place Alibaba Group uses to keep critical services recoverable across regions instead of a single room of servers.

Consumer Discretionary

China

IBM@Alibaba Group

Consumer Discretionary teams at Alibaba Group treat IBM as the working layer for data platform operations.