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Customer

Alibaba Group

Alibaba Group is a consumer discretionary organization based in China. Operating teams there use enterprise software to run customer, data, and internal processes.

Value Graph

Alibaba Group uses Dassault Systemes, Qualtrics, Adobe, Stripe, DocuSign, Teradata, Coupa, Anthropic, Genesys, Google Cloud, IBM. Industry: Consumer Discretionary. Drag nodes, filter types, or expand a node to follow more commonalities.

100%

All Alibaba Group customer value stories (11)

Consumer Discretionary
China

Dassault Systemes@Alibaba Group

Design engineers at Alibaba Group review product design in SOLIDWORKS rather than in personal files.

Consumer Discretionary
China

Qualtrics@Alibaba Group

CX and people teams at Alibaba Group review experience feedback in Strategy and Research rather than in personal files.

Consumer Discretionary
China

Adobe@Alibaba Group

Shared Adobe Analytics workspaces help Alibaba Group keep creative operations honest across teams.

Consumer Discretionary
China

Stripe@Alibaba Group

Stripe is how Alibaba Group keeps online checkout visible to people who have to act on it.

Consumer Discretionary
China

DocuSign@Alibaba Group

CLM sits in the daily path at Alibaba Group, especially for project and operations leads.

Consumer Discretionary
China

Teradata@Alibaba Group

ClearScape Analytics sits in the daily path at Alibaba Group, especially for data platform and lines of business.

Consumer Discretionary
China

Coupa@Alibaba Group

In China, Alibaba Group relies on Coupa for record to report.

Consumer Discretionary
China

Anthropic@Alibaba Group

Claude for Work sits in the daily path at Alibaba Group, especially for developers.

Consumer Discretionary
China

Genesys@Alibaba Group

Predictive Engagement became the place Alibaba Group uses to send transactional messages from the same stack the product already uses.

Consumer Discretionary
China

Google Cloud@Alibaba Group

Looker became the place Alibaba Group uses to keep critical services recoverable across regions instead of a single room of servers.

Consumer Discretionary
China

IBM@Alibaba Group

Consumer Discretionary teams at Alibaba Group treat IBM as the working layer for data platform operations.

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