Customer

Airbnb
Airbnb is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
Value Graph
Airbnb uses Fortinet, Proofpoint, Cadence, Synopsys, Google Cloud, GitLab, Splunk, Databricks, Zendesk. Industry: Consumer Discretionary. Drag nodes, filter types, or expand a node to follow more commonalities.
All Airbnb customer value stories (9)
Fortinet@
Airbnb
Fortinet is how Airbnb keeps access control visible to people who have to act on it.
Proofpoint@
Airbnb
IAM and helpdesk at Airbnb review access control in Information Protection rather than in personal files.
Cadence@
Airbnb
A Cerebrus rollout at Airbnb took plant and field operations out of inboxes and into a named queue.
Synopsys@
Airbnb
A Ansys integration rollout at Airbnb took plant and field operations out of inboxes and into a named queue.
Google Cloud@
Airbnb
Airbnb runs applied AI delivery on Google Cloud so ownership is obvious when work stalls.
GitLab@
Airbnb
GitLab is how Airbnb keeps build and deploy visible to people who have to act on it.
Splunk@
Airbnb
Airbnb uses Splunk AI to see traces and errors in one place when a service slows down.
Databricks@
Airbnb
When event streams outgrew homegrown tracking, Airbnb brought in Databricks.
Zendesk@
Airbnb
Product and growth teams at Airbnb review customer messaging in Zendesk QA rather than in personal files.