Customer

Airbnb
Airbnb is a consumer discretionary organization based in the United States. Operating teams there use enterprise software to run customer, data, and internal processes.
All Airbnb customer value stories
Fortinet@
Airbnb
Fortinet is how Airbnb keeps access control visible to people who have to act on it.
Proofpoint@
Airbnb
IAM and helpdesk at Airbnb review access control in Information Protection rather than in personal files.
Cadence@
Airbnb
A Cerebrus rollout at Airbnb took plant and field operations out of inboxes and into a named queue.
Synopsys@
Airbnb
A Ansys integration rollout at Airbnb took plant and field operations out of inboxes and into a named queue.
Google Cloud@
Airbnb
Airbnb runs applied AI delivery on Google Cloud so ownership is obvious when work stalls.
GitLab@
Airbnb
GitLab is how Airbnb keeps build and deploy visible to people who have to act on it.
Splunk@
Airbnb
Airbnb uses Splunk AI to see traces and errors in one place when a service slows down.
Databricks@
Airbnb
When event streams outgrew homegrown tracking, Airbnb brought in Databricks.
Zendesk@
Airbnb
Product and growth teams at Airbnb review customer messaging in Zendesk QA rather than in personal files.